
An Interim Quality Director operational within 72 hours
Whether it's non-compliance, an imminent audit, or declining quality indicators, Delville Management deploys an Interim Quality Director, operational in less than a week.

The responsibilities of an Interim Quality Director
The Interim Quality Director secures processes, ensures compliance, manages audits, and oversees continuous improvement plans. They intervene to restore confidence, enhance standards, and meet client or regulatory requirements.
Quality Strategy and Policy
The Interim Quality Director defines the quality strategy in conjunction with General Management, structures the policy, and translates operational objectives across all levels of the organisation.
Regulatory Compliance and Standards
They ensure compliance with normative requirements — ISO 9001, 14001, IATF 16949, HACCP — lead associated action plans, and monitor the evolution of standards.
Audits and Non-Conformities
The Interim Quality Director schedules internal and external audits, implements their recommendations, and manages corrective and preventive actions (CAPA) in cases of non-conformity.

Continuous improvement and performance
They implement Lean, Six Sigma, or Kaizen methodologies, set up KPIs and dashboards to optimise processes and maximise overall performance.

Supplier quality and customer satisfaction
The interim Quality Director evaluates suppliers, coordinates their audits and improvement plans, and analyses customer feedback to continuously improve the customer experience and relationship.

QMS Management and risk management
They manage the quality management system, train teams, support change management, and drive quality risk prevention, including in crisis situations.

In situations of non-compliance, imminent audits, or declining quality indicators, we present you with a shortlist of interim Quality Directors within 72 hours, selected for their ability to operate in demanding environments.
A poorly managed quality issue quickly impacts production, customer relations, and regulatory compliance. The selected manager joins your teams within days to address non-conformities, prepare for audits, and secure operational practices.
We select Quality Directors with practical experience in the standards relevant to your sector — ISO, specific norms, customer requirements — capable of quickly structuring a robust and tailored quality approach.
Our organisation is built on a strong regional presence, with offices in France, the United Kingdom, Germany, Italy and Spain. Each mission is overseen by a Mission Director who is an expert in your sector.
Quality professionals who have progressed to QHSE or quality management roles, with significant exposure to regulated environments and high demands for compliance and customer satisfaction.
The interim Quality Director stands out for their ability to structure robust quality management systems, drive continuous improvement initiatives, and ensure process reliability in demanding contexts.
Within a few weeks, he re-establishes clear standards, secures quality systems, and restores the confidence of both internal and external stakeholders.
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Frequently Asked Questions about the Interim Quality Director
In what situations should you call on an interim Quality Director?
An interim Quality Director is mobilised following a sudden departure, a quality crisis threatening a certification, a client or regulatory audit requiring urgent preparation, or a project to deploy a quality management system. At Delville Management, these profiles cover ISO 9001, IATF, EN 9100, BRC, and other sector-specific standards relevant to your business.
What is the difference between an interim Quality Director and a quality consultant?
An interim Quality Director takes full operational responsibility for the quality function: they manage teams, make compliance decisions, and are accountable for results before clients and certification bodies. A quality consultant produces recommendations without managerial accountability. This distinction is critical during a quality crisis or certification preparation, where the ability to decide and mobilise teams quickly is essential.
How does the handover work at the end of an interim Quality Director assignment?
The exit from the assignment is planned from the outset. The manager documents the quality system put in place, transfers performance indicators, and trains the successor on the deployed processes. For assignments that led to a certification or recertification, the handover includes a full transfer of quality documentation and relationships with certification bodies, ensuring the long-term sustainability of the results achieved.
What are the most common assignments given to an interim Quality Director?
The most common situations are preparing for a certification or renewal audit, managing a client or regulatory quality crisis, deploying a quality management system at a new site, and Leadership transition management pending recruitment. At Delville Management, assignments related to certification challenges represent a significant share of quality mandates, particularly in the aerospace, automotive, and food industries.